Online chat support is one of the best ways of providing better, faster and efficient customer support services to your customer. Once deployed, Web based chat support is live 24 x 7 x 365, and your customers will get immediate solutions to their problems. Efficient customer care will not just improve your business and enhance your profits, but is an integral part of customer delight.
Why QSS America?
- You can benefit from outsourcing live chat support services to QSS America as we provide expert, efficient and cost effective online chat support services. Our well trained Customer Care Executives can individually answer each of your customers and bring tremendous improvement in your business and customer delight.
- QSS America's efficient Chat Support executives can help your website visitors browse through the products/ services and also provide extra information about your products and services, effectively making the selling process shorter and converting your web visitors into potential customers.
- QSS America's Chat support services enable your customers to get answers anytime anywhere, as we provide 24 x 7 service and on platforms that can be accessed through any web-connected device, be it smartphone, tablet or laptop/ PC.
- QSS America chat support service can help to reduce shopping cart abandonment rate by up to 50% or more, as our agents hand-hold your visitors through the online shopping process.
- We provide integrated voice and email solutions as well along with web chat support can help you with unprecedented web sales.
- QSS America's Web chat executives can engage with your online prospects; they can initiate instant chat conversations and offer promotional sales to your visitors.
- We host Live Chat on robust, geographically dispersed platforms that are available 24 x 7 x 365, even during outages.
Speak to us today to find out how you can make your business more profitable by leveraging our services.