QSS America's Inbound call center services offer solution to customers for almost all the queries related to the products and services. We can tailor our Inbound calling services to almost any of your customer queries, whether it is related to account questions, technical support, sales, products, services or general company information. QSS America's Inbound Call center provides dynamic and customised support for all your inbound communications.
We ensure maximum phone productivity, better market coverage, faster ramp-up of new campaigns, skilled, polite, professional and trained talent pool, higher lead generation capability, wider customer base coverage, all resulting in increased sales your products and services. You can concentrate on your core business while we take care of your customer queries and delight. QSS America works as an extension of your company by retaining your current customer base and bring in new customers through new marketing strategies.
Why QSS America?
- We use the latest, state-of-the-art software programs and infrastructure.
- Our Call centers team members here are trained with the latest up-selling and cross-selling techniques.
- We ensure unsurpassed Call Quality and handle each call with utmost care, so that repetitive calls can be avoided.
- We provide the best quality service and maximum customer satisfaction so that you count on us, because we put your customers first.
Our Niche Areas:
Live Telephone Operators
Lead Generation/ Qualification
Up-selling / Cross-selling
Direct Response For National & Cable Television Commercials
Direct Response For National & Cable Infomercials
Direct Response For National & Local Radio Commercials
Direct Response For Web Site
Direct Response For Print Ads And All Other Media
Internet Sales Order Entry
Troubleshooting For Products And Services
Insurance and Employment Verification
Dealer Locator Service
Virtual Office Service
Taking Credit Card Orders
Disaster & Outage Coverage
Catalog Order Taking